Help centre

How paying with PIN works

To pay on PINMart you need the PIN app on your phone. It is how you put Kina into your PINMart wallet, and how you take it back out.

1Install the PIN app on your phone and set up your account. It is free.
2Open your PINMart account page, choose an amount, and PINMart shows you a QR code.
3Scan that code with the PIN app and pay it. The Kina moves into your PINMart wallet.
4Buy on PINMart with your PINMart wallet. The money is held — the seller is not paid yet.
5Meet the seller, check the item, then confirm. Only then is the seller paid.
6To take money out, withdraw from PINMart to your PIN app wallet, then cash out to your bank from the app.

Look for the name Pay It Now – PIN Network

That is the app. It is free to install. Follow the link on this page so you land on the right listing, rather than searching the store yourself.

The store page says “crypto”. Read this before you see it.

The first line you will see on that page: “Buy, Sell, Exchange and Spend Crypto.”

Further down that page it names Bitcoin and other coins. The company shown as the publisher is in New Zealand.

That is what you will see. You have not opened the wrong page.

The app does several different jobs. PINMart uses one of them: a wallet that holds Kina. Everything you do for PINMart is in Kina — you send Kina to your PINMart wallet, and you take Kina back out to your bank. The other features sit there unused. You do not need them, and PINMart will never ask you to open them.

What installing it involves

Installing is free. You set up an account in the app before you can pay.

You do not send money to a seller from the app. You send it to your own PINMart wallet, and it stays yours until you buy something.

Nobody should ever ask you for your password

PINMart will never ask you for your PIN app password, and never for a code sent to your phone. If someone asks you for either one, they are not from PINMart. Tell us at support@pin-mart.com.

Which phones it works on

Android — Available now. Install it from Google Play. This is the way to pay on PINMart today.

iPhone and iPad — Not available in Papua New Guinea. The app is not listed on the App Store for Papua New Guinea, so it cannot be installed there. To pay on PINMart you will need an Android phone for now. If that changes, this page will say so.

The listing you are looking for is named Pay It Now – PIN Network.

What it costs you

Buying costs you nothing. PINMart charges a buyer no fee, and charges nothing to top up your PINMart wallet.

Sellers pay 3% of the sale price plus K0.50 per order, taken when the money is released at handover. The exact amount is shown on the receipt for every sale.

A single top-up must be between K1.00 and K20,000.00, and you must pay the exact amount shown on the QR code.

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